Steady for five years straight: breaking a recruitment agency's plateau

Specialist recruitment agency, 18 consultants · Growth Partnership

Where it started

What we did

It wasn't the industry. There was no growth target anyone could actually name, and no system for turning good consultants into ones who brought in new business. We built both: a real target broken into what each consultant needed to do weekly, and a simple way of tracking it that didn't feel like surveillance.

Where they landed

Revenue moved for the first time in years, and more importantly, the founder could now say why: which consultants were driving it, and what was actually working. The plateau turned out to be a planning gap, not a market problem.